Delivery & Returns
Photographic Prints
Shipping Cost
FREE! If you're in the Eastern Suburbs, you can take advantage of our free delivery option.
Timeframe
All prints are made to order and we aim to deliver within 3 business days of your order. We'll be in contact within 48 hours of your order to arrange a time and date for delivery.
Jigsaw Puzzles
Shipping Cost
FREE!
Timeframe
Puzzles that are in-stock will be delivered NEXT DAY within the Eastern Suburbs. Custom, out-of-stock orders can take up to 28 days to arrive for delivery.
Photographic Prints
Shipping Cost
If you're in Sydney, you may prefer to collect your order from our studio in Bronte. This option is free and you will receive an email within 48 hours of ordering to confirm collection day/time.
Postal delivery of all orders within Australia are based on the weight of your order:
- Un-framed print shipping within Australia is FREE
- Single framed prints will cost $50 within Australia
- Multiple framed prints will cost $80 within Australia (up to a limit of 22kg)
Note: framed rates were updated on 21st November 2019
Timeframe
Deliveries to the Rest of Australia will be sent by a standard, tracked service within 2 business days of your order. Shipping time will be dependent on your local postal service. Orders within NSW should arrive within 3 days of shipping.
Jigsaw Puzzles
Shipping Cost
If you're in Sydney, you may prefer to collect your puzzle from our studio in Bronte. This option is free and you will receive an email within 24 hours of ordering to confirm collection day/time.
Postal delivery of all puzzles within Australia costs a flat rate of $10.
Timeframe
Puzzles that are in-stock will be posted NEXT DAY.
Deliveries to the Rest of Australia will be sent by a standard, tracked service. Shipping time will be dependent on your local postal service. Orders within NSW should arrive within 3 days of shipping.
Custom, out-of-stock orders can take up to 28 days to arrive for delivery.
Photographic Prints
Shipping Cost
FREE! We now have a UK based print provider so can offer free delivery to the UK!
Timeframe
Please allow 5 working days for delivery of your print if you live in the UK.
Photographic Prints
Shipping Cost
Due to shipping complexities, we can only ship un-framed prints internationally. Un-framed print shipping outside of Australia will cost you $20
Timeframe
Deliveries to the Rest of World will be sent by a standard, tracked service within 2 business days of your order. Shipping time will be dependent on your country and region.
Jigsaw Puzzles
Shipping Cost
Postal delivery of all puzzles outside of Australia costs a flat rate of $15.
Timeframe
Puzzles ordered from outside of Australia will be fulfilled from the supplier directly, please allow 2-3 weeks for delivery.
Due to the fact that we print to order, we do not offer returns or refunds once your payment is processed.
However, we are always happy to help and eager to ensure your happiness, so if you do experience any issues or are unhappy with an order, please don't hesitate to reach out and we'll do our very best to assist.
If you have any enquiries about shipping rates, returns or timeframes, please don't hesitate to email me, at nick@saltyseadog.sydney.